URBANOG.com respects your privacy. Any personal information such as your name, phone number, address, e-mail address, products purchased, etc, obtained through URBANOG.com is private, and is maintained by URBANOG.com in a secure and protected environment, and will never be released to any third party.

URBANOG.com is a secure site. Once you enter our checkout page, you are on a secure server, using what is called SSL (secure socket layer) technology. Your credit card and personal information is encrypted when transmitted to us and are stored in a safe environment. Sometimes you may get a message that some pages on URBANOG.com are not secure. This is a security alert message which results from browsing to a non-secure page from a non-secure page. URBANOG.com only secures the pages that contain your personal information including credit card number. This helps us keep the site quick and efficient.

How to contact us

Email us at: [email protected]

Emails are answered in the order that they were received.

Delays may occur during weekends and holidays.

Customer Service hours:

Monday through Friday, 9:00am - 4:00pm Pacific Standard Time

Phone: 1.866.961.8880

Phone: 1.909.393.6880

Mailing address:


15469 Dupont Ave

Chino, CA 91710